You are currently viewing the English (U.K.) version of the site. Change Language

Help Centre

How can we help you?

This search field has an attached autosuggestion popup menu

Services for Babies Children and Families – Frequently Asked Questions

Q.
What do I do if my child gets lost in a Disney Park?
A.
Please tell your nearest Cast Member (Disney employee) straight away. They will alert security and help you find your child as quickly as possible.
There are two meeting points for lost children:
  • In Disneyland® Park - between the Plaza Gardens Restaurant and the First Aid Post 

  • In Walt Disney Studios® Park - at the entrance, next to Studio Services

  • Want to know more about the products and deals available?
    Then get in touch with our holiday experts, based right in the heart of the Disney® Parks – just call
    08448 008 898
  • Calls cost 5p per minute plus your phone company's access charge.
Footer Links
© Disney/Pixar © & TM Lucasfilm Ltd. © MARVEL. All Rights Reserved