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Disney Express Hotel Check- In & Luggage Service

Head straight to the magic, as we will deliver your hotel check-in documents and Park tickets then take your bags from the station to your Hotel.
Check out our video explaining how the Disney Express service works.

The Disney Express key benefits:

  • Receive your hotel check-in documents in advance
  • Have your luggage transferred directly to your hotel on arrival and to the station on departure
  • Get your Park tickets and go straight to the Disney®Parks!

How Does It Work?

If you book your Direct Eurostar Train with us on Disneyland Paris® websites or through our call-centre
A Disney® Cast Member will pass through the train to confirm your advance hotel check-in and explain the luggage arrangements.

If you book an Indirect Train or Direct Eurostar Train via your preferred travel agents
When you arrive at Disneyland® Paris Marne-la-Vallée/Chessy station, go straight to the Disney Express counter on the first floor to drop off your luggage and receive your advance hotel check-in documents (including your Park tickets).

On The Day of Your Departure
When you check-out, simply drop-off your luggage at your hotel's Concierge Desk before 11:00 AM and it will be transferred directly to the station, leaving you free to enjoy the Parks for one last time before you go. You will need to pick your luggage up from the Disney Express counter in the station at least 40 minutes prior to your train's departure.

Book now our Disney Express service on our website or through our call centre: 08448 008 898, calls cost 5p per minute plus your phone company's access charge.

Disney Express is available at all Disney® Hotels and Partner Hotels (except Disney’s Davy Crockett Ranch® and Villages Nature® Paris).

The Disney Express counter is open from 08:00am to 09:30pm, 7 days a week and is located at the top floor of Marne-la-Vallée station.

Note: For safety reasons, some items such as jewelry, laptops, cameras, strollers, golf clubs, etc ... cannot be accepted in deposit at the counter of the Disney Express service.

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Where to find informations: Disney Express Hotel Check- In & Luggage Service

  • Want to know more about the products and deals available?
    Then get in touch with our holiday experts, based right in the heart of the Disney Parks – just call
    08448 008 898
  • Calls cost 5p per minute plus your phone company's access charge.
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