Oops, your web browser is no longer supported.

www.disneylandparis.com is totally functional with a wide range of browsers. However, if you'd like to enjoy your visit at its best, please upgrade to an up-to-date and fully supported web browser. Find the latest versions of our supported browsers below.



We offer a wide range of services to cater to our guests’ different needs. Here you’ll find all the information you need on these services before you set off, so that when you arrive you can simply focus on having fun.

Money services at Disneyland® Paris

  • Credit and debit card purchases

Disneyland® Paris is now chip and PIN. If you have a chip and PIN card, make sure you know your PIN number before your stay.

  • Currency exchange

Need to change money? Several currency exchange sites are available throughout the Resort and at most Disney Hotels and selected hotels.

  • Automated cash dispensers (ATMs)

Need to withdraw cash? There are several ATM locations (presented by CREDIT MUTUEL) within the Resort.

Smoking areas

For everyone's comfort and convenience, special areas have been set up for those who wish to smoke. Please smoke only in these designated areas.


Cats and dogs are welcome at our Animal Care Centre (paying service), near the Visitors Car Park. Food is included.

Keeping in touch

  • By phone

Coin and card-operated telephones can be found throughout the Resort. You can purchase Telecom cards at any Resort shop.

Travelling with a mobile phone? Please check with your service provider that your mobile telephone is compatible with appropriate telephone networks covering France.

  • By mail

Send postcards to friends and family back home. Drop them into the letterboxes found throughout the Disney Parks. They will be mailed the next day. Purchase stamps for your postcards at all Disneyland® Paris shops. 


All Resort restrooms are suitable for visitors with reduced mobility, and most are equipped with baby-changing tables.

Need first aid?

First aid treatment is available in both Disney Parks.

Lost and found

If you lose something or find something along the way, please head to one of our lost & found locations:

  • In City Hall in Disneyland® Park

  • Next to Studio Services in Walt Disney Studios® Park

Disneyland® Paris FASTPASS®

The ideal way to make the most of your day, FASTPASS® is a FREE service that means you’ll spend more time enjoying our most-popular attractions and less time queuing for them.

View more